Writer’s Residence PayPal Subscriptions

July 17th, 2010

Writer’s Residence uses PayPal to manage monthly subscription payments.

Unfortunately a number of our customers have been having problems with PayPal when they get a new credit card or bank account.

This is a quick guide to making sure your PayPal account is configured correctly so PayPal can continue to draw monthly subscription payments from your account.

If you need help at any point with this please get hold of us: support@writersresidence.com or UK: +44 (0)220 7193 3255 or USA: +1 (312) 239-0765.

First check that your Credit/Debit cards are up to date. Log in to PayPal. Click “My Account” then “Profile” and then “Credit/Debit Cards”.

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Make sure all your credit/debit cards are up-to-date and remove any cards that are expired.

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Now that you’re sure all your cards are current check your subscription settings. Click My Account, then Profile and My pre-approved payments.

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Next click the subscription from The Freedom Partnership:

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In this screen make sure the credit card or bank account selected as the funding source is up-to-date and valid.

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Now that you’ve confirmed your PayPal account is set up correctly and that there are no expired cards the next time PayPal attempts to take payment things should work fine.

If your payment fails again please contact PayPal and ask them why the transaction is failing. They should be able to help you reconfigure your account so that the next payment is successful. Unfortunately PayPal will not talk to us about your account, for security and privacy reasons.

Some customers have experienced their subscriptions being cancelled while configuring their accounts at PayPal, in the case that this occurs please log in to Writer’s Residence and subscribe again. Your website will be reinstated and none of your work will have been lost.

f you have further problems get in touch with us again and we’ll make sure your account doesn’t expire while we’re trying to sort this out. support@writersresidence.com.

Thanks,

Tim and Monica

Writer’s Residence

Writer’s Residence on Freelance-Zone.com

April 29th, 2010

Freelance-Zone.com » Blog Archive » Writer’s Residence.jpg

Writer’s Residence grew out of my own career as a freelance writer and so I feel a special connection with all the other freelance writers out there who are trying to succeed in this very competitive business and make a living through writing. Freelance-Zone.com has a similar mission, and this week they’ve been so kind as to feature an interview with me on their blog.

Click here to read the interview, and while you’re there, have a poke around the rest of their website – they have loads of useful articles and business advice for freelance writers.

Writer’s Residence [Freelance-Zone.com]

My Interview on Novelists, Inc.

April 22nd, 2010

Freelance writer and Web designer Monica Shaw.jpg

A few months ago, marketing expert Penny Sansevieri told us how important it is that authors have a website as part of their marketing machine. This goes for new authors, as well as authors who have already been published. In fact, it’s crucial that multi-published authors have websites so that they can present their catalogue of work in one unified place. So naturally, I was really excited when Novelists, Inc., the international organisation for multi-published authors, contacted me for an interview about websites and online portfolios for authors.

They just published the interview on their blog today and I encourage you to take a look. In addition to advice about writing and websites, I also had the chance to talk about health, fitness and even mathematics. It’s an eclectic interview, that’s for sure, but all the more enjoyable for it.

So thanks Novelists, Inc. for the opportunity. It’s a thrill to be featured on your website.

Read the interview: Freelance writer and Web designer Monica Shaw

How I Got Started: Ruth E. Thaler-Carter

March 18th, 2010

In this new series for Writer’s Residence, established writers tell us about how they got started and continue to succeed as a professional writer.

RuthEThalerCarter.pngToday we talk to the “queen of networking,” Ruth E. Thaler-Carter. Ruth has been writing for pay since high school, and became a fulltime freelance writer and editor in 1985.

There’s no question that Ruth epitomizes “freelance success”. She runs a thriving international writing and editing business out of Rochester, New York, and has numerous awards to her credit, including Communicator of the Year for her contributions to the International Association of Business Communicators.

In addition to writing, Ruth is also an exceptional public speaker and has run seminars on a variety of topics, primarily newsletters and freelancing, but also starting a nonprofit organization and general organizational communications.

Ruth was kind enough to share some of her wisdom about how to succeed as a freelance writer. Read on for Ruth’s thoughts on getting started, staying in business and the importance of networking.

How did you get started as a freelance writer?

I sold my first freelance work while in high school, which was a great lesson in life’s possibilities, and found that freelance work was a lifesaver when I was in one of those “I quit/You’re fired” situations at a full-time job, which was an even better lesson in survival. Freelancing gave me ways to use all my interests and skills while working full-time in jobs that focused only on one topic.

What do you think has been the key to your success?

Topnotch writing skills and a lively interest in the world around me.

What do you like most about being a freelance writer?

The variety in topics I get to write about and people I get to “meet” through my work. And the freedom to work as, when, how much and on what I please!

How do you use your website to promote your writing?

My website serves as both a way to be found for those who haven’t met me or heard of me yet, and an online portfolio for prospective clients, especially those outside my geographic area. I get inquiries from prospective clients thanks to being present on the Internet through my site, and I can point people to it when they want examples of my work – I don’t have to rely on in-person meetings to show clients what kinds of work I’ve done, or that I’m really published as I claim to be.

You are the “queen of networking” – what is the first step writers should take to network with others in their field?

Learn from your colleagues and give back to, as well as get from, them. Networking is a two-way process. People can tell when someone is just trying to use them for personal advancement; don’t be that person! Be visible and active in any organization you join – contribute to its publications, join a committee, participate in a discussion list, etc.

What is your top tip for people who want to get started as a freelance writer?

Never give up!

Thanks to Ruth for this encouraging interview. She is a bounty of advice. If you’re an aspiring freelance writer and would like to learn more, check out Ruth’s nifty guide: Get Paid to Write! Getting Started as a Freelance Writer.

Five Minutes with The Editor: Claire Jones

March 5th, 2010

In an ongoing series for Writer’s Residence, editors talk to us about what they look for in pitches and queries.

skitched-20100225-144151.jpgClaire Jones, Editor of the popular women’s history magazine, HerStoria, spent several years as a freelance writer and edited an academic magazine prior to launching HerStoria. She has written widely on women’s history and her book, Femininity, Mathematics and Science, 1880-1914, has just been published by Palgrave Macmillan.

Claire has a PhD in women’s history and is an associate lecturer at the University of Liverpool. She is currently working on a biography of the nineteenth-century scientist and suffragette Hertha Ayrton.

Claire took some time from her busy schedule to speak to us about what she looks for in pitches to HerStoria magazine.

What process do you follow between receiving a pitch and commissioning (or not commissioning) an article?

I consider if the article will fit in with the profile of HerStoria Magazine, which is women’s history. After that, the key thing is the writer’s qualifications for a commission. Our articles have to be authoritative from an academic/research point of view so I look especially at the CV. Most of our contributors are university historians/researchers, or published history authors. I have sometimes commissioned freelancers who have an interest and higher degree in a history-related subject and a good research track record. Thirdly, of course, writers have to have an engaging, accessible style, so I look closely at any examples of their work.

What makes a pitch easy to deal with?

It is much easier (and more likely to be commissioned) if writers have read HerStoria and have a clear idea of the type of articles we feature. I find many writers don’t tailor their pitch to the publication they are approaching – I get a lot of ‘family history’ pieces and that is not what HerStoria is about at all.

How do you like to receive writing samples and how should they be displayed – as an attachment, text in the email, a link to their website, a jpeg scan of a clipping, something else?

Attachment, link to website or jpeg are all fine.

If a writer sends you a link to their website with their pitch, do you visit it? How much does this weigh on your decision to commission them for an article?

Yes, I always visit as this allows me to get a better feel for the writer’s style, and to see if they he or she has covered historical subjects before.

What qualities do the best pitches share? What about the worst pitches?

The best pitches are direct and to the point, they tell me straight away why the pitcher is qualified to write for HerStoria, they contain a small abstract (no more than 200 words) of the proposed article, including the historical sources used, and they include a sample of the writer’s work.

Many thanks to Claire Jones for her wonderful interview. Don’t forget to visit her magazine, HerStoria, which has just released its Spring edition.

Samples of Query Letters That Work

December 2nd, 2009

I don’t know about you, but I learn best from examples. This is especially true of query letters.

Whenever I sit down to write a pitch, my first stop is usually the Pitches that worked thread on the JournoBiz forums, where writers post the full details of their successful pitches, publisher and all. I could read “how to pitch” articles until I’m blue in the face, but it’s examples like these that best help me figure out how to style and structure my pitch for specific publications.

Here are a few more examples of query letters for magazine articles and book manuscripts that I’ve found around the web, plus a bonus sample query letter of my own that resulted in a commission from a magazine. Hope this helps – and happy pitching!

Sample Query Letters for Magazine Articles:

For an entire book on the subject, check out The Renegade Writer’s Query Letters That Rock. I can also recommend Jenna Gatzer’s Make a Real Living as a Freelance Writer and Linda Jones’ The Greatest Freelance Writing Tips in the World, both of which have great example of magazine pitches that worked.

Sample Query Letters for Book Manuscripts:

More examples of query letters for book queries can be found in The Sell-Your-Novel Toolkit by Elizabeth Lyon.

My Query That Worked:

This pitch got me into VegNews magazine last year. To give you some reference, VegNews previously ran a piece on vegetarian travel in London in 2002, hence the reference in my pitch.

Dear [editor's first name],

Things have changed since Alex Bourke first published “Vegetarian London” in 2002. With the Olympics coming in 2012, London is scrambling to clean up its act: parks are cleaner, farmers’ markets are everywhere, and restaurants are putting more emphasis on locally sourced organic ingredients. As a result, London is better than ever for the vegetarian traveler.

Are you interested in an updated piece on London for VegEscapes? I propose an article that covers the following:

* Picnic in the Park
* Dining on a Double-decker Bus
* Market Madness
* Cycling on the Southbank
* Beer and a Curry
* Haute Veg
* Budget Lunch Break

As a vegetarian who lives and works in London, I can provide an insider’s view on this fabulous city, including photos. You can read samples of my writing at the link below.

http://www.monicashaw.com

Please let me know your thoughts. I look forward to hearing from you!

Best regards,

Monica Shaw

Book Marketing Advice From Penny Sansevieri

November 18th, 2009

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Penny Sansevieri, CEO and founder of Author Marketing Experts, Inc., is a best-selling author and internationally recognized book marketing and media relations expert. Her company is one of the leaders in the publishing industry and has developed some of the most cutting-edge book marketing campaigns.

Penny successfully marketed her first book, The Cliffhanger, which was released in 2000. After a strategic marketing campaign, it soared up the ranks at Amazon.com and held the #1 spot for three months. Her most recent book, Red Hot Internet Publicity, has been called “an indispensable guide to leveraging the Internet for success.”

Penny’s diverse background enables her to bring a multitude of talents to the table as well as a myriad of marketing techniques. Penny generously shared some of those techniques with me in an interview about author websites and online marketing. Read on for Peggy’s tips on websites, social networking and other goodies to help you get published.

First things first. What are some of the essential ingredients of an author’s website?

The website should be a platform for the book and the author, so it has to convey the benefits and messages of the book.

I could talk about how many pages the site needs and what specifically needs to be on those pages, but it really all comes down to the benefits of the book. Creating a website is one thing, but creating a website that delivers a message – that’s a big difference.

The website should be a platform for the book and the author.

Ok, so once I figure out my message, how do I get people to stick around my website long enough to read the message and hopefully buy my book?

First of all, I like to see a “sign up” link on the homepage of the author’s website. The reason is you want to capture information of the person landing on the site. So maybe you give them something like tips or a free chapter of the book in order to get their email address. Email capture is a big big big thing.

You always want to have a very clear call to action on the homepage, so put the latest book on the homepage with a buy it now button. You also want to have an “About the book” page.

And I also always recommend that an author have a blog.

A lot of writers debate having a blog. Some people think it’s too personal. How can an author use their blog to promote the book?

It’s all about the voice of the blog. For example, if the author’s written fiction, they could write in the voice of the character.

You can also blog about the book, the experience of writing the book and your publishing journey. 83% of americans want to write a book. So if you write about writing a book, you’re going to capture a large measure of the audience interested in what you have to say.

The other thing is, only write about what you had for breakfast if it relates to the book. For example, I worked with an author who’s book was about the experience of being a mom. So on her blog she writes about her daily life. It makes sense for her to do that, to even talk about the minutia of whatever deal she got at a grocery store because it dials into the book.

Once you figure out what your message is, you can get very creative with your message. You can review other books and products. You can review other experts in your industry. It just has to dial around the same topic.

A blog works as long as it circles around the book and enhances your platform.

A blog works as long as it circles around the book
and enhances your platform.

You say a homepage should do just one thing and have a focussed goal. What should an author put on their homepage to reflect their goal?

The homepage can get very tricky. First off, you want to limit your homepage copy to about 250 words, so you don’t want a very wordy homepage. Don’t go on and on about yourself unless your book is a memoir.

A lot of authors say “Hi my name is…” No one cares about that besides your mother. When someone lands on your site, remember it’s all about them and how book is going to enhance their lives. Maybe it’s going to teach them, maybe it’s going to entertain them.

Take a look at some of the really well known author sites. For example, look at a fiction author who’s written in the thriller genre. The first thing you see when you land on their homepage is a creepy, thriller-like appearance, and they’re doing that to speak to their audience. You want to speak to your audience.

And obviously you don’t want a ton of stuff cluttering the homepage. I like it when authors have some kind of a signup. And you definitely want to have the cover of a book.

You say it’s important for people to network. After building a website, what’s the first step authors should take to network with other people and drive traffic to their website?

The first thing you should do is what I call “cybershmoozing.” Start networking with other people in your industry. Follow some blogs in your market. Leave comments. When you write comments you can leave your website address. That’s one real way to network and get people to your site.

This does two things. First, it lets you get to know your market and helps them get to know you. But it also creates backlinks to your site. You could also start a Facebook fan page, a Squidoo page, or use a Twitter account. All of these add incoming links to your site. If you already have a book out, you could even start sending that book out and pick bloggers to review the book.

Another technique is article syndication where you write articles and then syndicate them online.

A lot of time with freelancers this can get tricky because they have a lot of content they are selling to magazines. But if you have articles of portions of your book you can syndicate them to places like articlecity and EzineArticles. This will create more backlinks to your site.

Which is the most important social networking site for authors?

Facebook and Twitter are two of the strongest sites because they get really good link juice going to your author website.

Say I’ve written a book but it hasn’t been published yet. Should I bother with a website? How can I use it to market my book before I’ve been published?

Absolutely. I really recommend an author start working on a platform as soon as they can. You can still do Twitter and Facebook.

A lot of authors tend to fly under the radar screen until their books come out – that’s actually a mistake. You want to be marketing your book even before you have a book. Network with your market, go after bloggers in the market, cybershmooze with them, comment on their blog posts, get to know them before the book comes out.

When we’ve coached authors in how to do this, we have them network with 20-30 bloggers so they get known in their area. Then, when their book comes out, they mail a copy to the blog author and that person already knows who they are.

A good author website all comes down to the benefits of the book.
Creating a website is one thing, but creating a website
that delivers a message – that’s a big difference.

Thank you, Penny, for taking the time to talk to us about author marketing. To find out more about Penny, visit Author Marketing Experts, Inc. and be sure to check out her latest book, Red Hot Internet Publicity.

Writer’s Residence Screencast

November 7th, 2009


We’ve put our directors’ hats on and created a screencast for Writer’s Residence. This screencast shows you how to get started with an online writing portfolio. Just click on the image above to play.

Five Minutes With The Editor: Nancy Dunham

October 28th, 2009

Lightroom 2 Catalog.lrcat - Adobe Photoshop Lightroom - Develop.jpgNancy Dunham is a former health care magazine editor who is currently a freelance writer in Alexandria, Virginia. Her clients include The Washington Post, Relix magazine, and Automobile. As a writer and editor, Nancy has experienced the pitching process from both sides of the table.

Last week, Nancy graciously gave me a little more than 5 minutes to discuss pitching from her point of view. She gave some great advice on what editors look for, along with some useful lessons she’s learned as a freelance writer pitching her own stories.

How do you decide whether a pitch is worth pursuing?

The thing I look for more than anything else is that the pitch fits the mission of my magazine. It sounds trite but it’s true: if I get a general pitch, it shows that the writer hasn’t paid any attention to the specific niche of the publication. That’s a real turn-off.

Staff writers are lucky because they have a lot more latitude. They’ll known an editor who can help them mold pitches and discuss where stories might hit or miss the mark. Freelancers don’t usually have that luxury. Once you’ve developed a relationship with an editor and they get to know your work, you might have more freedom to develop the story with the editor.

What makes a pitch easy to deal with?

Some writers make too much of pitches. They try to fit everything about the story, their subject and their history into the pitch. But in most cases, pitches shouldn’t be more than a paragraph or two.

When I first started freelance writing, I used to write much longer pitches until someone convinced me that a shorter pitch was the way to go. Since then, I’ve found more success this way. I now write short and targeted pitches without getting too involved in a lot of background information about myself or the people I want to cover. It’s important to cover the basics, but all you need is a line or two.

As an editor, if I’m interested in your pitch, I’ll follow up with you. But if the pitch goes on and on, well, I won’t have time to distill it. Tell me what’s important to me now.

Is there anything writers can do after they’ve pitched an idea to get the editor’s attention?

Follow up. So many people don’t do this. But I’ve probably increased the number of pitches I’ve had accepted by 50% just by sending a follow-up e-mail.

Tell me more – what goes into a follow-up email?

I forward my original pitch along with a message that says “Hi, I’m just following up and wanted to make sure my pitch didn’t hit your spam folder. I would love to hear any feedback.”

It’s as simple as that. You don’t need to re-pitch the idea.

I send two follow ups – one after the first week that I’ve pitched, and one after the second week. Then I stop.

This can can be frustrating. If you don’t get a response, you might think “maybe they didn’t get it” or “maybe they didn’t understand my idea” or “maybe I should resend it.” As a writer, this is a bitter pill to swallow. But believe me – they’re getting your messages. As an editor, if I wanted it, I’d let you know.

What about following up by phone?

I don’t do it too often but some successful freelancers swear by it. All you have to do is call and say “Hi, I’m so-and-so and I sent you a pitch. Just calling to make sure you got it and get any feedback.”

Some of this comes down to personality. If you’re really fumbly and uncomfortable on the phone, you’re going to make them uncomfortable.

What else should I send in my pitch?

If you have credentials, put them in there. It doesn’t have to be our whole resume, just a list of some publications you’ve written for. Keep it to a line or two, just to tell them who you are.

Also, clips – take a lot of care in picking out your writing clips. Some people send clips with big typos and so forth. It’s frustrating if you’ve had something published with an error in it. You can always send the original story and simply say where it was published.

Do you prefer getting writing clips as a link or an attachment?

I used to prefer attachments, but now so many email systems put them in spam. As cumbersome as it is, I cut and paste my clips in the bottom of an email. This way, I’m certain my clips get through.

I’ve sent links before, only to have editors say they won’t open. So even if I include a link, I still paste the writing sample below.

What about websites? Should writers have them and include them in their pitches?

I have three websites: one is a general website, another is a music website, and another is a travel website. I have the specific ones because, if someone wants me as a travel writer, they won’t necessarily want to look at my interview with Beck. It could be a turn-off.

Some people say you don’t have to be that specific, but I think it helps to be able to say “I’m an expert in what you need.” There’s a billion generalists out there. But not everyone is an expert.

As an editor, would you look at a writer’s website if they sent a link to it with their pitch?

I’ve done this before. It’s not a make or break thing, but it is another tool.

I find websites more useful when I’m hiring a staff writer than a freelance writer. Generally, if you’re hiring a freelancer, you’re just trying them out. The work is going to tell you if they’re good or not. But a staff writer is more permanent.

Still, a website can be very helpful for freelancers. If I’m editing an auto magazine and I can see that you’ve interviewed people from Ford and Toyota, I might be more interested.

So is there a key to writing the ultimate pitch?

It’s really pretty simple: keep it short, keep it targeted and keep it timely.

Many thanks to Nancy for taking the time to talk to with us. This interview was hugely informative!

Nancy recommends Freelance Writing Gigs for freelancers. You can get in touch with Nancy by email at NancyDunham@gmail.com or on the web at nancydunham.com.

Five Minutes With The Editor: Erica Friedman

October 21st, 2009

In an ongoing series for Writer’s Residence, editors talk to us about what they look for in pitches and queries.

skitched-20091021-113354.jpgThis week we talk to editor and publisher Erica Friedman.

As founder and president of Yuricon & ALC Publishing, Erica has seen her share of query letters and knows what impresses her:

“When I get a query letter, the writer has 3 lines to impress me and the first line *needs* to be “Hello, my name is…and I am writing to you about….” You would not believe the number of people who get this wrong.”

In addition to publishing, Erica is also an expert in online marketing. She took some time out of her busy schedule to chat with us about query letters, the importance of reading writer’s guidelines and getting started with social media marketing.

You can read more of Erica’s work at SocialOptimized and Okazu.

Let’s start with the basics. What makes a query letter easy to deal with?

When a person has read and understood the guidelines, isn’t trying to be clever and has done two minutes of homework, so they know what I’m looking – and not looking – for.

For instance – I always ask for a 3-4 line synopsis of a story. I give an example. Instead of following my example, people send in incomplete marketing-copy that gives the setup, but not the meat of the story or the conclusion. I don’t want to read “wackiness occurs.” I want to know what wackiness occurs and how it ends up.

Do you want to see writing samples with the query?

I don’t want to see writing samples. I want that short synopsis and, if I like the idea, I’ll get back to you for the story. I already have a writing sample – your query letter. If that is unfocused, rambling, over clever or unnecessarily convoluted, I have all the information I need to say no. If it’s clear, concise, pleasant and writer seems like they’ve got a good idea, I’ll go ahead and ask for more.

*I* hate attachments. That will not be true for all, or even some, other editors. This is why I say that following the guidelines is critical. I hate to waste time – mine or yours.

If a writer includes a link to their website with their query, do you visit it?

I don’t visit links to sites. I’d bet that few people do. We don’t have time. Put your link in your sig and leave it there. If I have a second and want to visit, then I can. Don’t point me to it.

What qualities do the best pitches share? What about the worst pitches?

The best pitches are confident, short and business-like. They contain previous relevant experience, and a grasp of what I’m looking for, as well as that elusive short synopsis.

The worst are very long, filled with irrelevant material, and the scent of no real experience or professionalism.

The absolute worst are angry replies to my gentle rejections. I am as gentle as possible but rejections still are rejections. I understand you’re hurt. Learning to accept that is part of the business. (http://www.sainttail.com/rejection.htm – great page of the kind of not gentle rejections you might get.)

Is there such a thing as the perfect query letter?

There is no golden ticket to getting your work read.

Follow the rules the agent/editor/publisher/site has and don’t assume they don’t apply to you. Write concisely, professionally and do not waste time with rambling letters.

Luck and skill play equal parts in being read. It’s really just that simple.

Is there anything else to getting published besides writing a great query letter?

I’ve seen what torture authors put themselves through, trying to find one person who gets their genius, but it’s not like that, usually. Usually, writers and artists simply think they are better than they are at their craft. And the reality, despite everything all the magazines say is that, who you know trumps what you know or do.

One of your specialties is social media and online marketing. What is the first simple step you’d recommend writers take to use social media to market their work?

The first step is to look for groups/forums/lists, etc of people who might be interested in your work and then talk to them. Not at them. Don’t jump into a discussion with a sales pitch. Get to know your group, use your sig for links and become a highly regarded member of that community. *Then* you can mention your work from time to time and you’ll see results. Build your audience – then market to them, not the other way around.

Thanks again to Erica Friedman for the great interview. Don’t forget to visit her on the web at SocialOptimized and Okazu, the blog for Yuricon & ALC Publishing.